Service Survey

At BizAlert, our goal is to consistently provide you, the consumer, the best information regarding services in your communities to help you make better purchasing decisions. Please complete and submit the following Service Survey.  We appreciate just a few minutes of your time and value your feedback.  Thank you in advance for your participation.

* Required fields
Name *
E-mail Address *
Type of Service *
Name of Business *
City *
Other *
State *
Zip Code *
How often do you use this service? * Daily
Weekly
Monthly
Less than once a month
Only this time
_____________________
How satisfied are you with this service? * Very Dissatisfied
Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Satisfied
Very Satisfied
_____________________
Please rate the company's performance on the following CUSTOMER SERVICE factors: Responsiveness to your inquiries * 1
2
3
4
5
6
7
8
9
10
____________________
Knowledge of the service representative * 1
2
3
4
5
6
7
8
9
10
____________________
Courtesy of the service representative * 1
2
3
4
5
6
7
8
9
10
_____________________
Please rate your overall opinion of the company's SERVICE QUALITY: * 1
2
3
4
5
6
7
8
9
10
_____________________
Please rate the company's performance on Timing of the service delivered: * 1
2
3
4
5
6
7
8
9
10
____________________
Please rate the company's Reliability of the service * 1
2
3
4
5
6
7
8
9
10
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Please rate the Value of the service: * 1
2
3
4
5
6
7
8
9
10
____________________
Please rate the cost of this service: * 1
2
3
4
5
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8
9
10
_____________________
Please rate the company's performance on the following DELIVERY factors: On-time delivery * 1
2
3
4
5
6
7
8
9
10
____________________
Completeness of the service delivered: * 1
2
3
4
5
6
7
8
9
10
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Compared to similar services, the quality of this service is: * One of the best
Above Average
Average
Below Average
One of the worst
Are you satisfied to the point you would use this service again? *
Would you recommend this service to a friend or neighbor? *
Do you have any additional comments you would like to share?

I have read and agree to the Privacy Policy *

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